Professional Summary

Ayantu joins the B2E program after gaining management and customer service experience through a career in various representative and assistant roles. It is through these roles that Ayantu has gained not only professional skills but also strong skills as a communicator, making her extremely reliable and adaptable. Ayantu brings a sense of independence while also being extremely collaborative and synergistic. She is eager to further and continue her knowledge in all fields through the the Barriers to Entry program.
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Skills

  • Methodologies: Agile, Waterfall
  • Soft Skills: Independent, Reliable, Analytical, Adaptable, Excellent Oral and Written Communication
  • Relevant Experience: Project Management, Customer Service, Implementation
  • Software: Microsoft Office Suite, SharePoint

Professional Experience Highlights

Payroll Assistant

  • Maintained payroll information by collecting, calculating, and entering data.
  • Processed garnishment requests, W-4’s, PTO cash outs, tuition reimbursement, direct deposit and time cards.
  • Updated payroll records by entering changes in exemptions and general deductions.
  • Contributed to team efforts by accomplishing related results as needed to meet payroll cycle deadline.

Enrollment Representative/ HR Assistant

  • Intake inquiry calls for potential clients/ schedule enrollment meetings.
  • Enrolled and educated individuals on self-directed services.
  • Facilitated the enrollment process by explaining program policies and procedures.
  • Proficiency in working with client record database (CRM); record keeping client personal details.
  • Implemented the rollout of a new project, which entailed entering 500+ employee background checks through DHS.

Case Manager

  • Case managed youth at-risk by working closely with law enforcement.
  • Coordinated research project independently with limited supervision.
  • Analyzed data and completed youth assessments.
  • Observed family visitations and learned relevant policies and procedures.
  • Assisted in fostering relationships between law enforcement and indigenous communities.
  • Supported youth development through basic transfer of skills.

Administrative Assistant

  • Made and received service inquiry calls in a clear and concise manner.
  • Performed clerical tasks such as coping, scanning, scheduling appointments, etc.
  • Provided collaborative support to staff on multiple projects.

Education & Training

  • York Solutions’ Barriers to Entry ProgramConcentration: Project Management (in process)
  • University of Minnesota- B.S. Major: Social Work/Family Social Science