Professional Summary

Bethelehem comes to the Barriers to Entry program after spending most of her career in retail/sales and customer service. Bethelehem is a meticulous and organized professional with proven sales and communication skills with the desire to learn and acquire new skills. She is excited to have the opportunity to leverage her diverse skills and experiences in management and communication while utilizing her formal training from Barriers to Entry to kickstart her career in IT.


  • Methodologies: Agile, Waterfall
  • Soft Skills: Adaptability, Active listener, Persuasive, Flexible and Logical Thinker
  • Relevant Experience: Business Manager, Customer Service, Sales, Brand Ambassador
  • Software: Microsoft Office, SharePoint


  • Business Analysis Certificate (Requirements INC.)
  • Data Analysis Certificate (Normandale Community College)

Professional Experience Highlights

Business Manager, Brand Ambassador

  • Consistently achieved strong record of outperforming sales quota
  • Achieved multiple rewards and recognition for exceeding quarterly/yearly goals
  • Substantially Grew existing customer base to run a stable business
  • Run business reports for upper management
  • Initiated and organized events to drive business and brand awareness
  • Initiated a series of integrated marketing campaigns including email, print, and social media
  • Recruited developed and motivated team members
  • Process inventory orders
  • Addressed customers’ service issues and complaints

Sales, Office Administration

  • Oversee the smooth and efficient running of the office
  • Cultivated and maintained a great relationship with clients
  • Recruited and retained new clients
  • Spend 40-50% of workday cold/warm calling prospective clients
  • Drive sales and increased revenue

Education & Training

  • York Solutions’ Barriers to Entry Program – Concentration: Project Management (in process)
  • Metro State University – BA Management (in process)
  • Normandale Community College – AA Business Management
  • Addis Ababa University – Business Administration and Information Systems Coursework