Dan joins the B2E program after taking sometime away from the corporate world to focus on his family. Dan spent 17 years prior in the IT industry working in a plethora of roles from Business and Systems Analysis, Project Management, Compliance, and Technology Manager. Dan is anxious to update his current skill set with formal training from the Barriers to Entry program to re-start his career in IT.
Relevant Experience: Project Management, Business Analysis, Systems Analysis, Network Analysis
Software: Microsoft Office, MS-Project, Visio, Outlook, FrontPage, Windows, Avaya CenterVu, Windows Server, TCP/IP protocols, Microsoft Certified Partner, Exchange, Info Point, Share Point, MS-SQL Server, Oracle DB, Toad, COSMOS, FACETS, FiServ, Rims
Professional Experience Highlights
Analyze PC / LAN networks/Troubleshoot Client Server Problems
Provide helpdesk support/Repair network and desktop security vulnerabilities
Senior IT Systems Analyst
Documented requirements in various methods, including process flows, activity diagrams, application and/or data flow diagrams, use case formats. Analyzed business requests in order to make technology needs and requirement assessments to meet the business user needs.
Developed deep knowledge in specific application(s) in order to serve as an application SME to the business users.
Acted as the liaison for the business segments during project development life cycle and post-implementation.
Worked with business representative to understand ongoing data maintenance needs for support of the application.
Updated Oracle Database using SQL, TOAD and other tools.
Acted as subject matter expert (SME) for ppoONE claims repricing engine.
Project and Information Technology Manager
Implemented Windows 2003 Server Technology, Active Directory, SQL Server, Share Point Server, with up to 75 users and client workstations, laptops, Pocket PCs, barcode label and laser printers.
Implemented VPN connectivity between multiple offices and warehouses.
Documented and trained policies for information management and technical processes.
Researched and analyzed technological solutions for business process, improvement and profitability.