Elizabeth joins the B2E program as a passionate individual who gives her all to each job assigned. Elizabeth has a Master in English Literature. Coming from an educational background, she has diversified her learning and work experience in the fields of quality assurance, accounting, procurement and back office activities. Elizabeth is anxious to utilize her knowledge and skills, coupled with her training from B2E to kickstart a career in IT.
Methodologies: Agile, Waterfall
Soft Skills:Excellent organizational, interpersonal and multitasking skills, Articulate, Excellent Written and verbal communication skills
Relevant Experience: Cross Functional Expertise, interpersonal skills and a good knowledge of planning, organizing, training and management skills
Software: Microsoft Office
Education & Training
York Solutions’Barriers to EntryProgram – Concentration: Project Management (in process)
Tegra Solutions – Quality Testing
Annamalai University – Masters in English Literature
Professional Experience Highlights
Rapid and accurate response to incoming medical calls
Support and assist departments/sites to ensure quality service in a timely manner
Call Center and Front Desk duties.
Provide service support to patients who request health care
Schedule appointments within Radiology department using EPIC Software
Responsible for training new associates and team leads
Perform manual functional and regression testing on web applications
Utilized tools such as, Fogbugz, Bugzilla and Jira for test management activities
Used Selenium IDE for Automated Web testing.
Participated in mock projects using HP ALM for, test planning; test execution, defect reporting and triaging, tracing requirements to the test scripts and extracting a requirement traceability matrix
Worked on E-commerce website and performed automation and database testing using
SQL scripts to validate the outcomes.
Back office Administrative Executive
Provide administrative and executive support within busy office
Plan client meetings and scheduled meetings on behalf of the executive team
Prepare reports, spreadsheets and presentations
Manage records and maintain database using MS Excel
Communicate clearly with work colleagues using emails
Helped coordinate dozens of recruitment events
Earned excellent ratings on performance reviews, with citations for excellence in areas including work volume, accuracy and quality
Ability to learn and master new concepts, positive work ethic, and commitment to providing unsurpassed service