Professional Summary

Elizabeth joins the B2E program as a passionate individual who gives her all to each job assigned. Elizabeth has a Master in English Literature. Coming from an educational background, she has diversified her learning and work experience in the fields of quality assurance, accounting, procurement and back office activities. Elizabeth is anxious to utilize her knowledge and skills, coupled with her training from B2E to kickstart a career in IT.
Elizabeth Samuel

Skills

  • Methodologies: Agile, Waterfall
  • Soft Skills:  Excellent organizational, interpersonal and multitasking skills, Articulate, Excellent Written and verbal communication skills
  • Relevant Experience:  Cross Functional Expertise, interpersonal skills and a good knowledge of planning, organizing, training and management skills
  • Software: Microsoft Office

Education & Training

  • York Solutions’ Barriers to Entry Program Concentration: Project Management (in process)
  • Tegra Solutions – Quality Testing
  • Annamalai University – Masters in English Literature

Professional Experience Highlights

Medical Receptionist

  • Rapid and accurate response to incoming medical calls
  • Support and assist departments/sites to ensure quality service in a timely manner
  • Call Center and Front Desk duties.
  • Provide service support to patients who request health care
  • Schedule appointments within Radiology department using EPIC Software
  • Responsible for training new associates and team leads

Quality tester 

  •  Perform manual functional and regression testing on web applications
  • Utilized tools such as, Fogbugz, Bugzilla and Jira for test management activities
  • Used Selenium IDE for Automated Web testing.
  • Participated in mock projects using HP ALM for, test planning; test execution, defect reporting and triaging, tracing requirements to the test scripts and extracting a requirement traceability matrix
  • Worked on E-commerce website and performed automation and database testing using
  • SQL scripts to validate the outcomes.

Back office Administrative Executive

  • Provide administrative and executive support within busy office
  • Plan client meetings and scheduled meetings on behalf of the executive team
  • Prepare reports, spreadsheets and presentations
  • Manage records and maintain database using MS Excel
  • Communicate clearly with work colleagues using emails
  • Helped coordinate dozens of recruitment events
  • Earned excellent ratings on performance reviews, with citations for excellence in areas including work volume, accuracy and quality
  • Ability to learn and master new concepts, positive work ethic, and commitment to providing unsurpassed service