Eritrea comes to the B2E program with a strong background in customer service, technical support, and sales. She has strong experience in computer networking, analytical thinking and creative problem solving. Eritrea can apply customer service concepts to IT to improve user experience for clients, employees and administration. She consistently takes challenges from difficult to done and is anxious to utilize her skills and experience in a career in IT.
Methodologies: Agile, Waterfall
Soft Skills: Independent, Reliable, Analytical, Adaptable, Excellent Oral and Written Communication