Professional Summary

James Allen joins the B2E program after spending the last 15 years in the retail industry where he mastered Project Management, Relationship Management, and Leadership. James has a variety of professional skills including Customer Service, Project Coordination, and Relationship Management. It is because of these skills and his extensive background that James can be described as a strong leader with impressive skills in Critical Thinking, as well as being detail oriented.  James hopes to incorporate his leadership experience along with formal project management and Scrum training to launch his career in IT training.
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  • Methodologies: Agile, Waterfall
  • Soft Skills: Attention to Detail, Leadership, Communication, Critical Thinking, Adaptable
  • Relevant Experience: Customer Service, Project Coordinator, Relationship Management, Data Analysis, Management
  • Software: Microsoft Office Suite, SharePoint

Education & Training

  • York Solutions’ Barriers to Entry ProgramConcentration: Project Management (in process)
  • Minnesota School of Business- B.S. Media Business
  • Institute of Production and Recording- A.A.S Music and Entertainment Business

Professional Experience Highlights

Area Manager, Retail Development

  • Implemented business growth and profit maximizing strategies for 12 area locations
  • Completed site surveys for new shop installations and updates, managed shop installation process which include installation time line, fixture management, product delivery, final presentation photos and store staff product knowledge and visual merchandising standards training.
  • Piloted area manager role and developed communication standards and processes for the position
  • Created and developed business relationship with wholesale partners to effectively drive business
  • Trained and developed wholesale partners management and staff on product knowledge, visual merchandising and sales

Shop Manager, Retail Development

  • Lead technology trainer and peer development coach
  • Assisted with determining marketing strategy, researched and selected local vendors to form partnerships with while strictly monitoring event budgets.
  • Improved and maintained company visual standards, planned and executed merchandise strategy for individual departments, led leadership visits on visual merchandise strategies and department sales performance.
  • Worked with buyers on product needs in order to balance assortment and drive sales

Senior Assistant Manager

  • Worked with contractors to ensure all aspects of construction were completed, recruited and hired 16 associates, planned and executed preopening operations including initial product delivery, operations preparedness, visual presentation and initial grand opening marketing.
  • Created store visual map, planned and executed visual presentation, monitored high sellers and low sellers and adjusted visual merchandising as necessary, executed store photography for corporate review, and prop management
  • Trained new store staff, including management team, on front-line operations and procedures and conducted performance tests to ensure efficiency.

Associate Manager

  • Inventory and loss prevention specialist
  • Able to guide teams through personal performance and by utilizing team members individual talents to drive professional growth and group success
  • Streamlined daily communication standards and implemented strategies to improve individual sales performance and total business growth and profitability