John Johansen has an extensive background in Operations, Sales and Management. With attaining a Master’s in Business, John is hoping to apply and extend his current skills, education and formal IT Project Management training through the Barriers to Entry program to help jumpstart his new career in the IT industry.
Methodologies: Agile, Waterfall
Soft Skills: Detail Oriented, Leadership, Analytical, Adaptable, Team Building and Succession Planning
Relevant Experience: Project Management, Process Improvement, Employee Development, Customer Service
Software: Microsoft Office Suite, SharePoint
Education & Training
York Solutions’ Barriers to Entry Program – Concentration: Project Management (in process)
University of St. Thomas – Opus School of Business: MBA
Concordia University – B.A. Major: Marketing Management, Minor: Leadership
Dakota Technical College – Baking and Pastry Making Certificate
Professional Experience Highlights
Pursued new accounts, cold called, created prospecting plans, and provided customer service.
B2B and residential accounts closed.
Set the highest $ sale for the ADT Shoreview Residential team.
Mastered skills needed for the “Salesforce” CRM tool.
Continuous Improvement- participated in CI Events, maintained all standards on a weekly basis.
Interviewed, hired, onboarded, and participated in the orientation of all new hires.
Participated in product development and SKU rationalization.
Used and mastered “Kronos” software for payroll and hiring
Worked with the sales and marketing team at the Lund’s & Byerly’s corporate office, planning all promotional activities, competitive market analysis, Price setting, promotional signage creation, and working with vendors to get the best possible value and product quality.
Organized and planned monthly bakery manager meetings.
Fully responsible for all operational and financial aspects of a central bakery facility staffed with 125 employees.
Worked with union business representatives on issues within the collective bargaining agreement.
Responsible for building maintenance, grounds maintenance, food safety, employee safety, and OSHA compliance.
Maintained B2B relationship with Cargill’s “Sunny Fresh” facility, selling bakery goods for Sunny Fresh products.
Landed a new B2B account with McGlynn Bakeries, organizing all aspects of setting up invoicing and ordering procedures for this new outside account.
Fully responsible for all aspects of operating “In-Store” bakeries- Hiring, training, scheduling, ingredient procurement, shrink control, financial success, and inventory.
Created L&B signature chocolate chip cookies, and “Haralson” signature apple pie.