Prior to joining the B2E program Krishna has worked in the banking industry. She also has 5 years of experience in Software testing. Krishna is looking forward to moving back into IT to continue her career.
Methodologies: Agile, Waterfall
Soft Skills: Critical Thinker, Persuasive, Adaptable, Strong Verbal and Nonverbal Communication
Relevant Experience: Training and Development
Software & Technical Skills: Test Director, Quick Test Pro, ALM, Quality Center, JIRA, BugZilla, ALM, HP QC, XML, XSL, HTML, JDBC, VB Script,Visual Basic, Developer 2000, Crystal Reports, Oracle, SQL Server, SQL Server management Studio, Toad, Windows 98/2000/ NT/XP, Windows 7, UNIX, Linux, JAVA, SQL, PL/SQL, ASP.NET, C#
Education & Training
York Solutions’ Barriers to Entry Program – Concentration: Project Management (in process)
AVCC Engineering College – BA Computer Science
Hennepin Technical College – Advanced Technical Certificate – Microsoft Database Certificate
Professional Experience Highlights
Achieved aggressive sales goals and provided high quality customer service.
Sold financial products, opened deposit accounts and accepted loan applications. Responded to customer inquiries and concerns and created positive solutions.
Recognized and referred cross-sell opportunities and performed daily/weekly sales reporting.
Assisted with quoting rates, terms and programs for loan customer requests and supported other sales associates as needed.
Trained and supervised new hires on Open and close accounts.
Worked with customers daily, meeting their banking needs and either answering or referring their financial questions to the appropriate supervisory individuals.
Secured the financial institution nightly
Provided account status data whenever requires and handled phone enquiries informed customers about various bank products.
Trained and supervised new hires Greet public in person and over the telephone.
Involved in Requirement Gathering meetings and Design review meetings with the Business users and development team
Followed Agile Methodology.
Developed Test plan and test case Documents
Development of Automation Test Scripts using Quick Test Pro.
Executed and maintained Test Cases for Regression, User Acceptance Testing and Production Support.
Developed and Executed SQL queries to verify data in Database to validate the Data available in Data base as part of Database testing.