Professional Summary

Micah Strong is a driven IT professional with a background in Retail management, SAP procurement, Agile/Kanban Practice, with a proven ability to master new applications and possesses strong analytical and planning skills.


  • Methodologies: Agile, Waterfall
  • Soft Skills: Highly Communicative, Analytical Problem Solving, Service Oriented, Risk Assessment, Dedication to Quality, Flexible, Project Coordination.
  • Relevant Experience: Management, Agile, Purchasing, Logistics, Data Entry, Staff Development, Training, Process Improvement, Project Planning/Coordination
  • Software: Microsoft Office Suite, SAP, Version One, Service Now, Everbridge, GitHub, SharePoint.


  • Agile Scrum Master Certification
  • End User: Social Engineering
  • Product Agility

Professional Experience Highlights

Scrum Master

  • Scrum Master utilizing Agile/Kanban methodologies for two different operations and analytics teams in a Dev-ops environment.
  • Scrum master for an on-call Incident management cross product infrastructure team with the express purpose of cross training production operational personnel in incident resolution.
  • Work closely with product owner in backlog management and continuous delivery of features.
  • Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
  • Tracked and managed product backlog, burndown metrics, velocity and task breakdown.
  • Addressed problems through risk management and contingency planning.
  • Continuous training in journey mapping, backlog management, story creation, cross role functionality, role blending and agile/ product ops models

Business Systems Procurement Analyst

  • Partnered with Project Management for SAP Purchase requisition creation, review and analysis.
  • Resolved or presented issues to Data standards, Sourcing, Cost center, or Category management. Trains BU partners on SAP processes as needed.
  • In a real time, integrated business environment, start procurement process in the supply chain management process.
  • Enables material/service fulfillment requirements to be met through BU processes. Understands flow of demand to inventory, master agreements, and other purchase transactions. Executes PRs accurately and in a timely manner.

Store Manager/Project Supervisor/Business Development Manager

  • Prepared a variety of reports such as bookkeeping reports, daily balance sheets, front-end performance measurements.
  • Audited and maintained records to ensure integrity and accurate report information.
  • Supervised department personnel to ensure satisfactory performance of all job functions and compliance with company policies, operating procedures, safety standards and governmental regulations.
  • Coordinated storewide Kaizen efficiency improvement effort utilizing employee engagement and organizational techniques, a Special needs task revision process, VOC (Voice of the Customer) storewide implementation initiative and multiple United Way charity drives.
  • Coached, mentored, motivated and led direct reports to accomplish goals of the location plan and personal goals for each staff member.
  • Reviewed financial performance reports and analyzed and interpreted data to identify opportunities to obtain cost savings objectives through efficient planning of resources, including labor.
  • Coordinated internal and external communication in a multinational organization with both private and public entities.
  • Utilized market trends and client feedback to provide tailored computer software to individual product needs.
  • Evaluate competitor pricing and conduct appropriate price comparisons.
  • Coordinated and oversaw several marketing initiatives resulting in an increased client base.

Education & Training

  • York Solutions’ Barriers to Entry Program – Concentration: Project Management 
  • Minneapolis Community and Technical College – A.S. – Information Technology (in process)