Professional Summary

Pam is a dynamic and motivated individual with strong leadership, communication, and organizational skills ready to re-enter the workforce after taking the past 5 years off for family commitments. She has 30 years of experience providing youth educational opportunities while working with industry professionals and volunteers. Her experience has allowed her to develop effective time-management, problem solving, and relationship building skills that she is eager to carry forward into her next endeavor. Pam looks forward to utilizing her current skill set along with the formal IT training from the B2E program to launch a career in IT.
Pam Miles

Skills

  • Methodologies: Agile, Waterfall (in process)
  • Soft Skills: Leadership, Excellent Communication, Reliable, Adaptable, Results Oriented, Personable, Persistent
  • Relevant Experience: Customer Service, Coordination, Financial Management
  • Software: Microsoft Office Suite, QuickBooks

Education & Training

  • York Solutions’ Barriers to Entry ProgramConcentration: Project Management (in process)
  • University of Kentucky- B.S. Major – Dairy Science

Professional Experience Highlights

Program Assistant

  • Developed and maintained website and closed-circuit outlets for multiple program areas
  • Used technical and organizational skills to improve office processes; created and maintained handbook used by staff to access office forms, processes, and information
  • Tracked event impacts to determine success levels and areas of improvement for future projects
  • Recruited, trained, and motivated volunteers to create exceptional youth programs across multiple program areas
  • Demonstrated strong organizational and prioritization skills to complete work independently and collaboratively
  • Managed operations and use of county owned camp facility and grounds

Educator

  • Provided leadership and vision for educational programs; created and redesigned programs to adapt to changes in the dairy industry
  • Researched, developed, and presented lectures with the goal of providing pertinent information with real world applications
  • Evaluation of student knowledge and understanding of concepts and principles taught
  • Coordination of facility tours to expose students to a variety of successful management models and increase working knowledge within the dairy industry

General Manager

  • Managed daily operations, including basic account ledger transactions and equipment inventories
  • Recruited, hired, and provided individualized training for employees based in multiple locations statewide
  • Coordinated annual employee training to meet state and federal standards
  • Customized communication strategies based on client needs
  • Mastered time-management, organizational, and problem-solving skills to provide effective leadership in a deadline driven environment
  • Worked closely with board of directors to meet organizational goals