On Friday, we hosted a Virtual Think IT Event to discuss How does Technology influence Healthcare? with our panelists Anil Saldanha, Chief Cloud Officer at Rush University Medical Center, Sunil Kripalani, Chief Technology Officer at Waltz Health, and Juan Piacquadio, Chief Information Officer at Phlow. Thank you to everyone who joined the event and participated in the discussion!
Below you will find a brief summary of what was discussed.
How is industry 4.0 affecting your organization?
According to Anil, there have been a lot of changes that have happened in the healthcare system in the past. Specifically, with the pandemic, there has been a massive need for new workflows, processes, and systems. Rush University Medical Center is currently undergoing a transition into industry 4.0 in sections. They have had to keep up with the changing healthcare systems, while still maintaining data security. One of the biggest threats across the healthcare system right now is ransomware.
What are the biggest barriers to being able to share data more openly, quickly, and efficiently?
Sunil stated that one of the biggest barriers to sharing data is the HIPPA and privacy laws that the government has put in place. Given the size and complexity of the healthcare system, there is a lot of integration that is required that is not as simple as just aggregating the data. It’s about knowing the relationships of information and being able to access the right information at the right time. There are many different layers in healthcare that can create complex barriers that create more work to be done in the interim.
According to Juan, another barrier that the industry is facing is the pressure to put more software and technology into the industry. While there are a lot of benefits to having the newest, best technology, there are also a lot of issues with that. There may be medical devices that are working well with the old technology but may be vulnerable to malicious outcomes if they were to adapt to the new technology. There is only so much technology that you can put into a device and if you adapt too much, the device may lose certain capabilities. It is a balancing act between how much you can enable this technology to do versus the threats that could make this device or the patient vulnerable.
Is there a technological approach to helping combat physician and nurse burnout due to prior authorization?
Anil stated that this topic is one of the focus areas in the healthcare industry right now. It is something that usually doesn’t get fixed until it is talked about. In the next 3-5 years, we will likely see a lot of changes in prior authorization. Anil hopes that payers, providers, and all people involved in prior authorization can help adjust this to help avoid physician and nurse burnout.