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Efficiency Unleashed: York Solutions' Tailored Approach to PBM Application Integration

Pharmacy Benefit Management (PBM) Company

A prominent Pharmacy Benefit Management (PBM) company undertook an acquisition strategy to assimilate a competitor's line of business. Initially, a large, well known consulting firm was engaged for a migration plan, but it encountered challenges and delays, prompting the PBM company to seek a new partner for an expedited and successful migration.

Technology

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Scope

Migration of 450 applications and customer data to its own environment

Expertise in Overhauling Migration Plans

After discussing the urgency and complexity of the work with the customer and creating a custom approach, York was selected to step in and salvage the situation. The first step involved a thorough review of the existing cutover plan. Identifying critical gaps and inefficiencies, our team recommended several strategic changes and formulated a new roadmap for the migration process. A team of 12 migration architects, supported by a lead, was assembled to provide the necessary expertise for seamless direction, scheduling, and application allocation.

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Challenges Unveiled

The migration process was not without its challenges. Interdependent applications posed a considerable obstacle, requiring meticulous planning to ensure a smooth transition. Government restrictions added another layer of complexity, necessitating a keen understanding of compliance and regulatory standards. Moreover, creating a migration plan that would not disrupt new customers' experiences was paramount.

Precision in action

Through meticulous planning, strategic adjustments, and effective execution, our team successfully completed the application migration. The repeatable template significantly contributed to the efficiency of the process, resulting in substantial cost savings for the PBM company, estimated to be in the hundreds of thousands of dollars.

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